(803)412-8915 or (803)577-9222
casablanca.service.info@gmail.com
9315 Otter Creek Dr
Charlotte NC 28277
Contact us
F.A.Q.
Are we required to sign a contract with Casablanca Premium Cleaning?
No, we work on an open relationship and no contracts are required, you can set up regular service, i.e., Weekly, Bi-weekly or whenever you need us.
How does Casablanca Premium Cleaning estimate the price of the cleaning?
We do just that, estimate, we will ask you your square footage and how often does your home get cleaned and then give you an estimated price, depending on how often your home had been cleaned in the past, pets, kids, etc.,
Should I pre-clean before the girls get to my home?
You shouldn’t pre-clean, but everything should be picked up and put away in order for our staff to spend their time cleaning, instead of picking up.
Does someone have to be home when the staff is cleaning?
No, most of our clients are professional and work during our working hours, therefore you may opt to leave a key or if you choose to provide a key to the office, your key is kept locked up in the office until the day of your cleaning.
Does your company provide the cleaning supplies
Yes, we provide name brand cleaning supplies, along with a vacuum, that is cleaned in between each home, mop & bucket which the company provides to the staff. The only thing we ask the customers to supply are trash bags, paper towels and any special cleaning products.
What if I have to cancel or reschedule?
We ask that our customers give us a 24 hour notice of any cancellations or rescheduling, it’s courtesy to our ladies and other clients scheduled.
